Testimonials 2018-03-21T22:42:00+00:00

TESTIMONIALS

We are determined that all our clients and guests are 100% happy with us and we will always go the extra mile to ensure this. Below are a few words from clients.  Five star references from all of our clients available to new clients

Robbie and Rosie

We approached the whole Airbnb with a great deal of uncertainty. We had a property that we were no longer using due to family circumstances, but unable to sell. We had friends rave about Airbnb, but due to our distance from the property, there was no way we could do this ourselves. Then we stumbled across Linda and Holiday Lets Team. From our first meeting with Linda, she eased every concern we had. She guided us through the process of transforming a former family home to a profitable business opportunity that provides us with a supplemental income that makes our lives very comfortable. Due to the holiday lets’ fantastically hospitable approach to Airbnb, we have already achieved super host status, this is within 5 short months of our listing going live. Obviously, there have been challenges along the way, but Linda and her team have always done their best to deal with any issues arising in a direct and friendly manner, ensuring that our guests always have a great stay. We highly recommend Linda and her team.

Sarah Fawcett – Brunton Gardens

Linda is very diligent and treats our flat like her own.
We had previously had a terrible experience with an airbnb management company, and Linda has completely relieved all the stress of not being able to be there ourselves.
The other thing to note is since we gave the flat to Linda all our reviews have been 5*, I can’t recommend her enough.
She also replies to every email and is easy to contact. This is something I particularly value…..

Belinda – Dunbar

We’ve been working with Linda and her Edinburgh Concierge Company since July 2017. Linda and her team look after our property in our absence, manage our short-term lets, meet and greet, and generally take care of our guests for us.

Linda is a real can-do person, for whom nothing is too much trouble: this is a great asset in the work she does for us, and I am sure that it has been a large part of us achieving Superhost status on Airbnb after only a few months.

I would not hesitate to recommend her to other property owners and can’t imagine anybody else doing a better job.

Richard and Maggie – Jeffrey Street, Edinburgh

We used Linda and the services she provides whilst we were away last summer. She was extremely helpful in getting me started and setting up my AirBnB, making knowledgeable suggestions on what to offer guests and how to advertise to ensure the greatest response rate. Her fees are very reasonable for the services offered and all of our guests have commented on the exceptional cleanliness of the flat.
She is very easy to communicate with – responding to emails very promptly and being especially accommodating to check-in times for guests. A service very highly recommended!! We will definitely use HolidayLet Services again in 2018

Cecilia and Adam – Newington

We travel extensively for work, Edinburgh Concierge Company have been helping us to look after our home and guests in Edinburgh for over two years now and we simply don’t know how we would survive without them! Having had an unpleasant experience with a previous flat management service we simply thought it would be impossible to find the tailored, personalised service we wanted, which is such a key part of the AirBnB experience we ourselves receive when we travel. We have been delighted with Linda from day one. She is responsible, reliable, incredibly flexible and passionate about what she does. Linda has lots of initiative and a fantastic (unmatchable!) ‘can-do’ attitude – no challenge is too great or too small for Linda, she deals with everything head-on and always goes above and beyond the call of duty – which means that while we are away, we are completely care-free, knowing Linda is taking great care of everything back in Edinburgh for us. Linda looks after our flat as if it were her own and takes care of our guests as if they are close friends who have come to visit…as if that weren’t enough, Linda is incredibly cheerful and always greets everyone with a lovely, warm, friendly smile, leaving all our guests absolutely raving about their experience! Our consistent ‘Superhost’ badge, 5-star rating and wonderful reviews from guests are a testament in themselves to the service Linda provides. We just can’t recommend Linda highly enough!

Mrs A Duncan, West End, Edinburgh

We consistently get excellent guest reviews and feedback, in large part due to the excellent service levels and attention to detail from Linda and her team. In addition, we’ve also noticed that our occupancy has increased significantly since working with Linda. A truly great business partner.

John and Suzanne – Newington

Edinburgh Concierge Company was most helpful in helping us get our flat ready for holiday letting. Linda was quick to respond to our questions and took the time to see our flat on several occasions. She was a wealth of information from guest provisions, furnishings, decorating to pricing. She’s very experienced, enthusiastic, friendly and high energy. We feel very fortunate to have found her before we listed our flat on AirBnB.

Edinburgh Kitchen View

Michele – Newington

I have been working with Linda for the past two years on assuring that our guests have the most enjoyable stay in Edinburgh as possible. HolidayLet Services goes above and beyond to ensure that the accommodation is in perfect condition before the guests arrival. I have never had this level of attention to detail and own personal investment of energy and creativity to my guests/and property from another manager. Linda is not  simply a manager, she is a provider of fantastic and memorable experiences to our guests. In addition to providing everything a guest could possibly want she also works closely with me behind the scenes to maintain my property in the best possible condition. She will advise when appliances need to be changed, if certain requirements need to be met (carbon monoxide sensor), or even manage small projects such as replacing a shower fixture or securing the gas meter to meet code. I consider Linda INVALUABLE to my business and I could  not possibly offer such excellence to my guests without her!

Michele’s listing

Sandy and Alison – Dorset Place, Edinburgh

Edinburgh Concierge Company have exceeded my expectations in the service they provide – the flat is always immaculate and I’ve had great feedback from guests on how helpful and friendly Linda is.